Q&A (Frequently Asked Questions)

Costume and clothing patterns are converted to data and processed into PDF files as costume patterns.
More than 2,200 free patterns are available on the DRCOS website!
PDFpatterns downloaded from the site can be printed as many times as you like on your home printer!
Once the printed pattern has been pasted together using tape or glue, simply cut it out and use it as a paper pattern.
It also comes with a seam allowance.のでYou can use it as it is, so it is surprisingly easy to create Paper Patterns.
This eliminates the work of tracing a pattern and adding a seam allowance, which is necessary for the original base.
Sizes are also available from children's size 100(4) to men's size LL.
* Some costumes may not be available in all sizes.

The SHOP site may not be viewable in some countries in the browsing area.
If you are unable to view the site, please contact us by email and we will be able to do business with you by email.
info@dr-cos.com
We will send you an email invoice for credit card payment and the PDF file of the pattern will be attached by email.
If you are using a smartphone, you may be able to view the site with improved security by installing a "VPN application".

Indicates the level of difficulty in creating each garment
Please note that this is the level of difficulty as perceived by the administrator, so it may vary from person to person, and is for reference only.
However, if you think it is very easy because it is a beginner's level, it will be difficult for those who are making a costume for the first time.
If you are a true beginner (first time using a sewing machine), try something really simple with a memory of 1 or 2

The sizes shown on the site are the actual size of the pattern paper
Please note that this is not the wearer's size
After considering the looseness, Please check each size before downloading.
If you are unsure of the looseness, Please lay your clothes flat and measure the size of your clothes that are close to your image.

The file name ends with the type and size

The two sizes that are often misunderstood here are women's L and women's LL.
The initials at the top of the size are used to indicate the type

In order to reduce the number of sheets printed as much as possible, the patterned paper may take a strange shape when pasted.

For example, depending on the pattern paper, it may look like this after pasting
I think I'm missing something, but this pattern is now complete.
The number of copies to print is indicated on the page to be downloaded
As long as the number of sheets listed is the same, there is basically no mistake.

This is a rare phenomenon that occurs when using adobereader and may cause [line collapse].
Adobe is unable to determine the cause of the problem, such as compatibility with your device, OS, or printer.
In such cases, there is a function called [Print as Image].
As explained in the [How to use pattern paper] section of the menu.

As for questions about how to make a costume or how to change a paper pattern,
we are sorry, but we are not able to reply to your inquiries.
Basically, it is an explanation of the production process in the text on the website and a photo of the production process in one point.
Sewing process for each part

You can re-download the paid pattern paper as many times as you like within one year from the date of purchase.
If you contact us within this period, we will process your resend as soon as possible.

In case of credit card payment, the credit card payment page will be displayed at the time of purchase.

If you close the screen for that credit, it may not be able to be processed

If you get an error when paying with paypal instead of credit card, please login to paypal and check if you have updated the expiration date information of the credit card registered with paypal.

Also, many people press the paypal image instead of the credit image on the credit and paypal selection screen to proceed.

To pay by credit card, press the black-colored image of the credit card to proceed

If the screen is frozen and you are unable to proceed when you press the button for credit card payment

We don't know if it's a problem with the line you're using, or if it's a compatibility issue with your device, but in rare cases, an error may prevent you from proceeding.

The solution is to use a different terminal or

Example Smartphone ⇔ PC or tablet

or from a different Internet connection.

Example Wifi ⇔ 4G or 5G

Currently, if you are a Wifi user and order with Wifi turned off, it often works.

If you have symptoms such as a frozen screen even after turning off Wifi

In some cases, this may be due to the compatibility of the shopping cart with the security settings of the device you are using.

If the problem is not resolved after trying again, please contact us.

You can also try it out by sending us an email request for credit without going through the shopping cart.

If it is not too much trouble, please start the purchase procedure again from the beginning.

In that case, we will cancel the duplicate order.

We apologize for any inconvenience caused.

The first point you need to check is

(1) Your order e-mail address has been received.

If you do not receive it, please check your spam folder, and if you do not receive it there either, it may be because you made a mistake in entering your e-mail address when you registered your order, or because your device's e-mail security settings are too strict.

In that case, even if we send you an e-mail, it will not be delivered to you.

We are sorry, but please contact us again from an e-mail address where we can reach you.

If you send us an e-mail, we will respond within 12 hours, no matter how long it takes.

(2) I have successfully received the e-mail address for my order, but the URL for the download destination has not arrived in my possession.

If you have placed your order by credit card, the download URL will be automatically sent to you once the payment has been successfully completed.

Also, please make sure that you have received an email from your credit card company confirming that your payment has been completed.

If you have not received an email with your payment completed, your payment may not have been settled

If you are unsure, please contact us and we will confirm whether the payment has been made or not.

Some users may not be able to download due to the compatibility of their device or connection, or security settings.

We apologize for the inconvenience, but if you contact us through Contact Us, we will send you a PDF file attached to an e-mail.

If you try to download several times a day or from different IP addresses, the system may lock up and prevent you from downloading.

If you are restricted, please contact us from the Contact Us page so that we can resend your message.

The images on the site are only available in mosaic
We will send you an email with an image of the required length of the pattern attached to it after you purchase the paid pattern. Please wait for that email.
* Images with the required number of meters may not be sent, In that case, the required number of meters is shown in the pattern. Please check the page for details.
If we are not in the office, it may be several hours before we are able to send you the message, If I am sleeping or out of the office, it may take a few hours.
If the email does not arrive after 12 hours, The email may have been sorted into your spam folder, or your email security settings may have blocked it.
If you cannot find your email, please disable your security settings before sending us an email, or contact us from another email address.
*Please be sure to include your name when contacting us at a different email address.

Some patterns do not have children's sizes or do not have men's sizes up

We are trying to add as much as we can, but it takes time to produce, so some sizes will be added and others will be added later.

If you need more information, please contact us and we will reply to you.

Paypal is a secure and easy online payment service used by over 300 million people worldwide.
You can pay with a regular credit card even if you do not have a Paypal account
In the unlikely event that you have paid under the "Buyer Protection System" and the "product is significantly different from the description" or "the product was not delivered," you can rest assured that your purchase price will be protected if you fulfill the conditions.

If you are charged 200 yen or 20 yen other than the amount in the PATTERN

When you first register your card for Google services or before using Google Wallet, JPY 200 is listed as "GOOGLE *TEMPORARY HOLD" and will be billed and refunded.

20 yen seems to be the case for Paypay credit

This is a charge from Google or Paypal Credit to verify that your card is valid!

Rest assured that we will refund this claim immediately.

Regarding the sale or commercial use of costumes made from patterns, we ask that you advertise where the pattern is to be used.

You can use the pattern as it is as long as you clearly state "Use the pattern from dr-cos.info" in the costume description column and provide a link to the pattern.

In the case of factory production or use by commercial organizations, we request that the store website or costume retailer use the pattern from dr-cos.info and clearly state the link to the site.

If you are unable to do so, we are sorry, but we will prohibit you from selling the product, even if it is a partially processed product.

Also, we prohibit the sale of free patterned paper by modifying the pattern.

We strictly prohibit the use of this site on sites that are offensive to public order and morals or designated for adults.

To explain briefly, you are free to use any of them as long as you can promote our site!

Basically, we are available 365 days a year, even during the year-end and New Year holidays, unless we have urgent personal matters to attend to.
Our business hours are also available late at night, as long as it is during our waking hours.

We are not accepting custom-made patterns at this time.
Please do not contact us for further information.

Required meters is the number of meters of fabric needed to make a costume using pattern.
When cutting the fabric, please check the image while cutting the fabric so that you can cut the fabric without waste.
We use three types of fabrics that are widely handled: 92cm(36in)wide, 112cm(44in)wide, and 145cm(58in)wide as a reference.
Often, when you find a good fabric at a craft store or fabric store, you wonder, "How many meters will I need for this width of fabric? The problem can be solved by looking at the required meters on the website!
It is very eco-friendly because you don't have to buy fabric unnecessarily and you can reduce fabric surplus.

We would be willing to ship to any country that can ship to us in the future, but we are not able to do so at this time, so we are refusing to do so.